For those of you who were not in Malmo, here is the full text of the presentation we gave (without ppt)
Paul: This session is about traditional egovernment in 2020. But we need to go beyond e-government. After 10 years of effort how different is bureaucracy today from what Max Weber described over one hundred years ago? But change is coming. It is happening everyday – from the bottom up and from the outside in.
David: E-government has delivered some improvement, but it was too technology-focused: the web has been considered a tool to automate online services, while its main impact is on people’s connection and collaboration – but the awards of yesterday don’t reflect this point. It is now time for a much more comprehensive change programme.
Paul: Web2.0 has to go from a good topic for conference speeches into the daily practice. And that will only come if we open up public sector organizations and multiply the incentives to change.by letting citizens look inside and civil servants reach out to the public.We believe e-government policies in Europe could learn from the open, transparent and user-driven culture of the web. Today’s web citizens are ready to engage positively with government to help design a strategy to improve public services and drive change in the public sector.
David: So a group of Web 2.0 enthusiasts launched an open, collaborative effort to bring together and crystallize the web 2.0 culture in a concrete statement to be presented here today. This is an Open Declaration, alongside the Ministerial Declaration and the Industry Declaration. We aim to encourage governments “from the outside”.
Paul: This is a model of innovation without permission. First we launched the collaborative exercise. Then we asked the Commission if we could present it in Malmo. We used 12 collaborative tools to produce this declaration involving hundreds of citizens in a totally open process. The total technology costs were 55 Euros. We kept the process constantly under review and made many changes but in a transparent way.
David: This is not a statement written in the room by the two of us.. We had 800 votes in the brainstorming phase, 60 comments to the draft, and over 1500 endorsements on the website and in the facebook group. We do not claim to be representative of all EU citizens, but we are a sizeable number of people from all EU countries who were happy to collaborate on a voluntary basis to improve our public services. And in the process we had fun and learnt. Here is the result: We have a text both simple and concrete. It calls on government to put transparency, participation and empowerment at the core of e-government policy.
Paul: But this is the beginning not the end. We think our three principles could reinforce and strengthen the Ministerial Declaration. Some authorities have already endorsed it – the City of Bologna unanimously adopted the declaration last Monday. We ask other governments and public sector organisations to endorse the declaration on our website http://www.endorsetheopendeclaration.eu
David: This declaration is not just an abstract statement. We thank the EC and the Swedish presidency for letting us speak here today. As the Ministerial Declaration states “Increased public engagement enhances government’s efficiency and effectiveness and improves the quality of its decisions and services.” The people who co-created the Open Declaration are a precious resource in the effort to improve European public services. We now expect the EC to take this declaration into account in the action plan – and to open up the action plan process to public review and input.
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