THE OPEN DECLARATION

Endorse it here!

An Open Declaration on European Public Services

The needs of today’s society are too complex to be met by government alone. While traditional government policies sought to automate public services and encourage self-service, the biggest impact of the web will be in improving services through collaboration, transparency and knowledge-sharing.

Europe should grasp this opportunity and rebuild the relationship between citizens and the state by opening up public institutions and by empowering citizens to take a more active role in public services.

As citizens, we want full insight into all the activities undertaken on our behalf. We want to be able to contribute to public policies as they are developed, implemented, and reviewed. We want to be actively involved in designing and providing public services with extensive scope to contribute our views and with more and more decisions in our hands. We want the whole spectrum of government information from draft legislation to budget data to be easy for citizens to access, understand, reuse, and remix. This is not because we want to reduce government’s role, but because open collaboration will make public services better and improve the quality of decision-making.
Against this background, we propose three core principles for European public services:

 

1.       Transparency:  all public sector organisations should be “transparent by default” and should provide the public with clear, regularly-updated information on all aspects of their operations and decision-making processes. There should also be robust mechanisms for citizens to highlight areas where they would like to see further transparency. When providing information, public sector organisations should do so in open, standard and reusable formats (with, of course, full regard to privacy issues).

2.       Participation: government should pro-actively seek citizen input in all its activities from user involvement in shaping services to public participation in policy-making. This input should be public for other citizens to view and government should publicly respond to it. The capacity to collaborate with citizens should become a core competence of government.

3.       Empowerment: public institutions should seek to act as platforms for public value creation. In particular, government data and government services should be made available in ways that others can easily build on. Public organisations should enable all citizens to solve their problems for themselves by providing tools, skills and resources. They should also treat citizens as owners of their own personal data and enable them to monitor and control how these data are shared. 

We recognise that implementing these principles will take time and resources as governance mechanisms will have to be adapted, but we believe they should be at the heart of efforts to transform government. Citizens are already acting on these ideas and transforming public services “from the outside”, but governments should support and accelerate this process.

We call on European governments and the European Commission to incorporate these principles in their eGovernment action plans and ensure that Europe’s citizens enjoy the benefits of transparent, participative, empowering government as soon as possible.

75 Responses

    • This is the way to go. I do agree with this declaration.

      Best wishes,

      Martha

    • Potrebe danasnjeg drustva su previse kompleksne da bi bile zadovoljene samo od organa javne uprave. Dok tradicionalni oblici upravljanja teze automatizaciji javnog servisa i ohrabruju samo-usluzivanje, djelotvornost weba ce se najvise ocitovati u unapredjenju servisa kroz saradnju, transparentnost i razmjenu informacija.
      Evropa bi morala prigrliti ovu priliku i rekonstruisati relaciju izmedju gradjana i drzave otvaranjem javnih institucija i opunomocavanjem gradjana da preuzmu aktivniju ulogu u javnom servisu.
      Kao gradjani, mi trazimo potpun uvid u sve aktivnosti koje se preduzimaju u ime naseg interesa. Mi trazimo mogucnost da ucestvujemo u javnoj politici – u njezinom planiranju, sprovodjenju i vrednovanju.
      Zahtjevamo da budemo aktivno ukljuceni u oblikovanje i sprovodjenje javnog servisa putem siroke platforme za iznosenje nasih stavova te tako sto cemo sve vise odluka donositi sami. Mi trazimo da cijeli spektar drzavnih informacija – od nacrta zakona do budzetskih podataka bude svim gradjanima lako dostupan,da gradjani imaju pravo preuzimati i koristiti informacije u razlicitim kontextima te korigovati ih po potrebi. Ne zbog toga da bi ogranicili ulogu javne uprave, vec zbog toga sto ce otvorena saradnja poboljsati javni servis i unaprijediti kvalitet procesa odlucivanja.
      Na toj osnovi, mi predlazemo tri temeljna principa za Evropski javni servis:

      1. Transparentnost: Sve organizacije iz javnog sektora trebaju usvojiti transparentnost kao standard, pruzati javnosti jasne i redovno updatirane informacije o svim aspektima djelovanja njihovih organizacija kao i procesa odlucivanja. Potrebno je takodje postojanje robusnih mehanizama koji omogucavaju gradjanima da naglase koja su to podrucja u kojima traze vise transparentnosti.Javni sektor treba pri pruzanju informacija koristiti otvorene, standardne i forme koje se mogu koristiti i u drugim kontekstima (naravno uz postovanje privatnosti).

      2. Ucesce: Vlada treba pro-aktivno traziti ucesce gradjana u svim aktivnostima – od ukljucivanja korisnika u oblikovanje servisa – do ucestvovanja javnosti u kreiranju politike. Ovo ucesce treba biti javno i dostupno za uvid drugim gradjanima kao sto i reagovanje vlade treba biti javno. Sposobnost saradnje sa gradjanima treba postati temeljna kompetencija vlade.

      3. Ovlascivanje: Javne institucije trebaju aktivno agirati kao platforma za kreiranje javnog interesa. Od narocite vaznosti je da vladine informacije i javni servisi budu pristupacni na nacin koji drugima omogucava nadogradnju. Javne organizacije trebaju omoguciti svim gradjanima da sami rjesavaju svoje probleme tako sto ce im pruziti za to odgovarajuce alate , znanja i resurse. Vlada treba takodje tretitati gradjane kao vlasnike njihovih licnih podataka i omoguciti im pracenje i kontrolu upotrebe istih.
      Jasno nam je da implementacija ovih principa zahtijeva vrijeme i resurse posto mehanizmi javne uprave moraju proci kroz proces adaptacije ali vjerujemo da ce oni (principi) sacinjavati jezgru aktivnosti u transformaciji javnog sektora
      Gradjani vec djeluju rukovodeci se ovim idejama, transformisuci javni servis “iz vana”, ali vlada treba podrzati i ubrzati te procese.
      Mi pozivamo Evropske vlade i Evropsku Komisiju da unesu ove principe u svoj eGoverment akcioni plan i tako osiguraju da gradjani Evrope sto je prije moguce osjete prednosti javnog servisa zasnovanog na transparentnosti, ucescu i ovlascivanju.

  1. Nice iniciative🙂
    But it can be more nice if there are translation to other european languages😉

  2. […] is er http://www.data.be . Entrepreneurschap met een lousy name. Welcome to Belgium. Endorse alhier deze verklaring om het op Europees vlak nog te […]

  3. I couldn’t agree more with the first chapter!

    “The needs of today’s society are too complex to be met by government alone…”

    Governmental organizations should and probaply will transform from pure service providers towards providers and enablers. It is possible for the gov to provide the basic services and at the same time enable people to collaborate in the production of more specific services that meet the needs of smaller population and would not fit into the budget otherwise.

    This trend is ok, but we have to take care that we don’t slide completely to DIY culture, there will be place for the basic services provided by the governments.

    I recently delivered a 3 minute lightning talk about the exactly same topic: http://www.slideshare.net/apoikola/open-minds-lightning-talk-poikola

  4. […] Aunque lo parezca no es cierto que nada haya cambiado en las dos últimas dos decadas. Hay algunos excelentes ejemplos de transformaciones profundas cómo por ejemplo la Administración Tributaria y hay un elevado consenso en introducir nuevas heramientas tecnológicas y desarollar la administración electrónica. El discurso de cambio está en todas partes, incluso algunos van mas allá y apuestan por propuestas más audaces con una elevada popularidad como los Public Services 2.0. una nueva filosofía que por ejemplo recoge “The Open Declaration”. […]

  5. A Catalan version of this Open Declaration is available here.

    La versió en català d’aquesta ‘Open Declaration’ la podeu trobar aquí.

  6. […] allerdings, dass es der Initiative tatsächlich gelungen ist zu erreichen, dass die so entstandene OPEN DECLARATION tatsächlich gleichberechtigt neben der offiziellen Deklaration in die Konsultationen von Malmo […]

  7. […] Open declaration on European public services ci dà un’ottima occasione di appoggiare un nuovo modo, totalmente figlio della rete, di […]

  8. […] Open Declaration on EU Public Services 2.0″ è arrivata alla stesura finale e ora ha bisogno del sostegno di tutti coloro che credono che […]

  9. […] Open declaration has now been created and will be presented at the official programme of the Ministerial Conference. […]

  10. […] vlak van de Europese Unie is er The Open Declaration, een tekst geschreven door enkele Europeanen die aandringen op een vernieuwing van de “public […]

  11. […] “Co-creating an open declaration on public services 2.0” ist eine kollaborative Arbeit vieler Menschen aus Europa, um die Erkläörung beim […]

  12. […] No soy el único en seguir y admirar el trabajo que realiza David Osimo. Sin duda es uno de los principales animadores del escenario europeo de la Administración 2.0 y quizás sólo echo de menos que escriba algo más en su bitacora, a través de la cual muchos nos iniciamos en el tema. Su última hazaña ha sido la promoción del desarrollo de “Una declaración abierta para los servicios públicos europeos”. […]

  13. […] 1 November 2009 in eGovernment | Tags: 2.0, EU, eups20 I’m not the only one in Spain who follows and admires the work done by David Osimo. It is certainly one of the main leaders of the Government 2.0 European scene  and perhaps I only miss some more posts on his blog, through which many of us were initiated on the subject. His latest feat has been promoting the development of “An Open Declaration on European Public Services”. […]

  14. […] is partly why we have been working with David Osimo and others on the Open Declaration on European Public Services, calling for greater transparency, participation and empowerment through public service delivery. […]

  15. […] riprendersi mentre si legge ad alta voce la propria parte preferita della dichiarazione (testo qui) e postare il video come commento video a quello di […]

  16. […] (8), Public Services, Social Action (4), Social Media (431), Transparency (4), Web (1,644) The Open Declaration on European Public Services calls for: transparency, participation, empowerment; http://j.mp/EPS-OD […]

  17. […] si muove qualcosa anche in Europa e David Osimo invita ad aderire e supportare la “Open declaration” che verrà […]

  18. […] Open Declaration on Public Services kiáltvánnyal összhangban a közszféra transzparenciájának növelése, az állampolgárok […]

  19. I would like to add a further principle — that public services should be funded at a level which reflects their importance to the quality of life. As a general rule — there are of course exceptions — spending on public services has the following advantages over spending on consumer goods:

    1. Per unit of money spent, they use less natural resources and result in a smaller volume of waste products (including greenhouse gases) which have to be disposed of safely.
    2. They use the internal resources of a population and therefore are more affordable in times when people have to economise on external spending.
    3. The benefits they bring are more fairly distributed among the different social classes.

  20. […] sumamos hace tiempo a la Open Declaration europea sobre los servicios públicos, y creemos que los 3 principios fundamentales son compartidos por […]

  21. embracing the values of open public administration will increase capacity (not only legitimacy). It is an amazing opportunity for any policy entrepreneur or public administrator.

    • The open public administration will provide oppertunity for citizens to participate more and creat public value, participation of citizense will bring transparency and better relation of citizens with the government.

  22. […] y teorías con el objeto de institucionalizar estos instrumentos en la gestión pública. La Open Declaration es uno de estos documentos que intentan alertar su necesidad, nosotros intentamos nuestro aporte:  […]

  23. […] Helfen Sie mit und beteiligen Sie sich. Mit Ihrem Eintrag auf der Seite der Erklärung (es fehlen aktuell noch 1000 Personen, die die Erklärung unterstützen) und in dem Sie die Information über die “Open Declaration on Public Services in the European Union” verbreiten und Freunde, Bekannte und engagierte Gruppen darauf hinweisen. Es gibt dazu auch eine aktive Facebook-Gruppe mit weit über 1000 Mitgliedern, die sich beteiligen. bookmarks […]

  24. […] mostly) of Europe would like to see. In support of transparency, participation and empowerment, the Open Declaration on Public Services 2.0 will be formally presented at the event in attempt to trigger the curiosity and imagination of the […]

  25. […] mediante estas diapositivas contribuir al debate abierto en la formulación de la Open Declaration, incorporamos elementos que a nuestro juicio son válidos, como el 4º y 5º principio y ponemos a […]

  26. […] dette synspunktet på en konferanse for EU-ministre i Malmö denne uken. Her vil de legge fram en “Erklæring om åpenhet” i europeiske offentlige tjenester. Erklæringen bygger på tre prinsipper: Transparens, deltakelse […]

  27. […] read the declaration and if you agree with it, endorse it as soon as […]

  28. Great thing. There is already the aahrhus convension abut access to environmental information but this is clearer and for general governmental work so this is a good start. I am definitely pro this.

  29. This is a real chance for Europe to differentiate itself by adopting and implementing such a strategy

  30. In some research projects (e.g. project “Smart Urban Spaces” of ITEA Programme, we are developing interoperable services for citizens at European level. Several cities are involved as users to give inputs on the most interesting services for their citizens.

  31. […] Pdf Europe dovrebbe anche essere presentata la bozza definitiva della Dichiarazione aperta sui servizi pubblici europei, un documento collaborativo messo a punto nei mesi scorsi con il quale si vorrebbe sensibilizzare i […]

  32. […] a complement to this official declaration, the Open Declaration on European Public Services will be presented tomorrow. Here’s its take on participation, one of three “core […]

  33. […] Asume como propios los valores de participación, transparencia y empoderamiento propugnados en el manifiesto “Open Declaration on European Public Services” […]

  34. […] Wie bereist berichtet wurde die offizielle Ministerkonferenz in Malmö, diesmal erstmals von der “1st Popular European eGovernment conference” begleitet, einer unoffiziellen Konferenz der Zivilgesellschaft. Ausserdem wurde auf der Ministerkonferenz selbst, als Ergänzung zur offiziellen Deklaration der Minister eine Deklaration der Zivilgesellschaft eingebracht, die Open Declaration. […]

  35. […] de Malmö. En ella s’ha presentat una iniciativa  en aquesta línia anomenada “Open Declaration on Public Services 2.0” amb tres […]

  36. […] Damit das nicht nur in Dänemark so bleibt, forderten Vertreter der Zivilgesellschaft in einer offenen Erklärung, dass in ganz Europa “Regierungsdaten und -dienste so verfügbar gemacht werden sollen, […]

  37. […] es ernst meint mit Open Government, sollte sie unter Rückgriff auf die “Open Declaration on Public Services 2.0” weitergehende Maßnahmen für die Entwicklung eines solchen Aktionsplanes […]

  38. Great thing. There is already the aahrhus convension abut access to environmental information but this is clearer and for general governmental work so this is a good start. I am definitely pro this.

  39. […] aver letto The Open Declaration che sintetizza concetti come: trasparenza, partecipazione, “Empowerment” ho deciso di aderire […]

  40. […] initiative prior to the November 2009 EU ministerial declaration of e-Government. This Open Declaration deserves our attention and already earned my support. I try to summarise their […]

  41. […] de este documento está basado en la Open Declaration on Public Service 2.0 presentada en la 5ª Conferencia Ministerial sobre eGovernment de la Unión Europea Los […]

  42. […] implement all of them by itself (even if it had the money, quite a rare condition these days). The Open Declaration on European Public Services says it clearly: “The needs of today’s society are too complex to be met by government […]

  43. […] is partly why we have been working with David Osimo and others on the Open Declaration on European Public Services, calling for greater transparency, participation and empowerment through public service delivery. […]

  44. “Governmental organizations should and probaply will transform from pure service providers towards providers and enablers.”

    Well, they SHOULD. But as inefficient as they are, they WON’T.

  45. […] aver letto The Open Declaration che sintetizza concetti come: trasparenza, partecipazione, “Empowerment” ho deciso di aderire […]

  46. […] up their data can reduce the cost and responsibility of getting it to the end point user, as the Open Declaration on European Public Services clearly says: “The needs of today’s society are too complex to be met by government […]

  47. […] The Open Declaration (versión en español): declaración elaborada colaborativamente y presentada en la conferencia de Ministros de la UE de Malmö en noviembre de 2009. […]

  48. […] restrizioni di copyright, brevetti o altre forme di controllo che ne limitino la riproduzione. La Dichiarazione aperta sui servizi pubblici europei (promossa da cittadini e organizzazioni non governative nel 2009) è tra i primi tentativi di […]

  49. […] Administraciones Públicas. Antes incluso, en Europa un grupo de ciudadanos había promovido la Open Declaration on Public Services 2.0 (y que muchos suscribimos) que fue presentada en la 5ª Conferencia Ministerial de la Unión […]

  50. […] Open Declaration on EU Public Services 2.0″ è arrivata alla stesura finale e ora ha bisogno del sostegno di tutti coloro che credono che […]

  51. […] Declaración de Malmö: un grupo de ciudadanos promueve la Open DeclarationonPublicServices 2.0 que fue presentada en la 5ª Conferencia Ministerial de la Unión […]

  52. […] animo a leer la declaración, a firmarla, a sumaros al grupo y a correr la voz para que la lectura en Malmö cuente con una […]

  53. It’s a pity you don’t have a donate button! I’d most certainly donate to this outstanding blog! I guess for now i’ll settle for book-marking and adding
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  54. […] of that and therefore pass up opportunities. In the past months a lot of work has been done to crowdsource a declaration stressing the importance of open public service information (PSI). It is the product of both […]

  55. […] the EU one, it was the Industry Declaration that was part of the opening plenary session, while the Open Declaration was part of the last parallel session on the last day of the conference. Nevertheless I think it […]

  56. […] leer la declaración original (en inglés). Copio y pego una traducción al […]

  57. […] primeira vez uma Declaração Aberta sobre os Serviços Públicos Europeus será enunciada e tornada pública para todos os […]

  58. […] is partly why we have been working with David Osimo and others on the Open Declaration on European Public Services, calling for greater transparency, participation and empowerment through public service delivery. […]

  59. […] la traduzione italiana della dichiarazione e il link alla versione originale in […]

  60. […] 30, 2010. The manifesto seems not to be linked to any particular action or event, as it was the Open Declaration on European Public Services, which was conceived to influence the Ministerial Declaration on e-government. This website also […]

  61. […] as a way to create new user-generated services and foster transparency (see for example the open declaration on the role of web 2.0 in public services).  In this regard, a key passage of the document […]

  62. […] E, soprattutto, se può anche influenzare direttamente un atto di politica vera, come ha fatto la Open declaration on European Public Services con la Dichiarazione dei Ministri dell’Innovazione di […]

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